Order Status
How to Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
You can use the tracking link provided in that email to monitor the status of your delivery in real time.
If you have not received a shipping confirmation yet, your order is still being processed or prepared for dispatch.
Order Processing
Orders are typically processed shortly after purchase. Once dispatched, delivery generally takes 3–10 business days, depending on your location and local carrier conditions.
During high-volume periods, processing and delivery times may be slightly extended.
Didn’t Receive a Tracking Email?
Please check your spam or junk folder first.
If you still can’t find your tracking information, contact us and we’ll be happy to assist.
hello@thecoldplungelab.com
Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing it. Once an order has been shipped, changes or cancellations may no longer be possible.