Privacy Policy
1. Data Controller
The data controller responsible for processing personal data is:
Endpoint SRL
Via G. Pico della Mirandola 8
50132 Florence
Italy
Email: theo@thecoldplungelab.com
2. Personal Data Collected
We may collect the following personal data:
Name and contact details
Billing and delivery information
Payment-related information (processed securely by third parties)
Communication data
Technical data (IP address, device, browser)
3. Purpose of Processing
Personal data is processed to:
Fulfill orders and deliver products
Provide customer support
Comply with legal obligations
Improve website functionality and security
4. Legal Basis
Processing is carried out in accordance with Article 6 GDPR, based on:
Contract performance
Legal obligations
Legitimate interests
Consent, where applicable
5. Data Retention
Personal data is retained only as long as necessary to fulfill legal, contractual, and operational requirements.
6. Data Sharing
Personal data may be shared with:
Payment processors
Shipping and logistics partners
IT and hosting providers
Legal or regulatory authorities where required
Data is never sold to third parties.
7. International Transfers
If data is transferred outside the EU, appropriate safeguards in line with GDPR are applied.
8. Your Rights
You have the right to:
Access your personal data
Rectify inaccurate data
Request deletion
Restrict or object to processing
Data portability
Lodge a complaint with a supervisory authority
Requests can be sent to:
theo@thecoldplungelab.com
9. Cookies
This website uses cookies for functionality, analytics, and performance.
Details are provided via the cookie banner and cookie settings.
10. Updates
This Privacy Policy may be updated periodically.
The latest version is always available on this page.